Integrations · Plug into your stack
Signal flows in from the tools you already run.
Connect the systems where customer truth already lives — calls, tickets, CRM, telemetry, internal docs. Kiln stitches them into one customer story per account and one prioritized backlog of themes for your team. No data project. No new workflow.
Customer voice
The conversations your team is already having — calls, tickets, chat — become structured signal without a research project.
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Google Calendar
Meeting schedule and attendee context.
Gong
Calls, transcripts, deal moments.
Zoom
Meeting recordings and participant context.
Intercom
Inbound conversations and CSAT signal.
Zendesk
Ticket history and resolution patterns.
Slack
Customer channels and escalation threads.
Revenue context
Every signal is weighted by who said it — the ARR, segment, and lifecycle stage flow through from your CRM automatically.
Salesforce
Accounts, opportunities, lifecycle.
HubSpot
Deals, contacts, marketing context.
Internal knowledge
Themes link back to the docs, specs, and prior thinking they build on — so context never starts from zero.
Notion
Specs, briefs, workspace knowledge.
Confluence
Atlassian spaces and team docs.
Don't see your tool? Tell us.
New connectors ship every few weeks. If yours is missing, the team will scope it with you on the call.